Code Masters UK
Jonathan Humphrey (IT Director) says:
"We needed accurate reporting of web usage and the ability to analyze where our bandwidth was going. WebSpy Vantage Giga has allowed us to understand exactly what the internet bandwidth is being used for and I particularly value the solution's report features. I recommend Vantage Giga to any organization that is looking to understand how their internet resources are being used".
Ministry of Transport, Public Works and Water Management - Netherlands
W.J. van der Schaft (Network Administrator) says:
“We wanted to investigate and report on Internet usage and media streaming. WebSpy Analyzer Giga enabled us to monitor Internet browsing behavior and produce detailed url and user based reports. We use Analyzer Giga every week and especially value its analysis and storage features. We would recommend Analyzer Giga to larger organizations wanting to understand exactly how their Internet resources are being utilized”
Royal Scientific Society - Jordan
Emad Tafesh (Head of Operation Division) says:
"Our bandwidth is limited and after noticing a decrease in Internet connection speed we needed to make sure our Internet resources were used correctly. WebSpy Analyzer Premium allowed us to see exactly how the bandwidth was used and we identified an unacceptable amount of recreational surfing. A new acceptable usage policy was implemented and WebSpy has enabled us to ensure this policy is adhered to.
We regularly analyze and generate reports displaying employees browsing behavior and email sizes. The software is interactive, logical, and quick and allows us to drill down into our log files for detailed information in very few steps.
We would recommend WebSpy’s software to any governmental institution or university, especially in countries where bandwidth size is limited."
Abu Dhabi Commercial Bank - United Arab Emirates
Emmanuel Steve Dulvin (Senior Network Security) says:
"ADCB has one of the most complex and secure network environments in the region and staying in pace with technology is one of our core competencies.
WebSpy Analyzer Premium has helped us, not only to put acceptable usage policies into place, but also allowed users to be accountable for misusing organizational Internet resources. The software is installed on our proxy server and we run detailed reports on a monthly basis, or on demand. We would recommend WebSpy’s software to any enterprise organization."
Orascom Telecom Algerie
Mehdi Khitmane says:
"Our internet bills were getting expensive due to excessive non business use and we needed a tool to help us identify exactly where the problem was. We wanted to create reports and see the usage of the Internet by users. Analyzer Giga has helped to reduce costs as we now have all the necessary reporting for accountability purposes allowing us to manage our internet expenditure effectively, giving us better cost controls."
DMZ Global/Sytec Resources Ltd.
Richard Savage says:
"Sytec Resources have been using WebSpy since late 2004. Since installing Analyzer Giga, Sytec Resources have saved vast amounts of time in monitoring and analyzing internet activity and email usage. The software is extremely user friendly and reports can be customized to the company's specific needs. Analyzer Giga has become a vital tool within the organization, having numerous benefits for management, employees and customers alike."
East Ayrshire Council
Ian Aston says:
"We needed an analysis product that would produce several types of monitoring report quickly and efficiently. Our previous product was taking hours to produce each report, wasting valuable time and resources. We also needed a product that would integrate with our Active Directory, creating users groups from existing groups on our domain.
We decided to install the trial version of WebSpy Analyzer Giga and haven't looked back since. The drilldown feature is excellent, taking just minutes to produce the statistics you need. The reports are fully customizable and can be emailed, saved to file or published to a website. You can even schedule the product to import new log files and produce reports on a weekly / monthly basis without any intervention at all! Two thumbs up."
New Zealand Educational Institute
Steve Coates (Senior IT Officer) says:
"Here's how it has helped us this week: - On Friday of last week we discovered that our email address had been blacklisted apparently due to SPAM being sent from our server. I had the tech chap around, he looked at the logs and declared that all was good and perhaps the addresses were being spoofed. On the strength of this I got the blacklisting removed only for it to recur on Monday.
Our ISP was adamant the traffic was coming from our site so if the SPAM was not going via our email server how was it going out? Using Kiwi Syslog we started logging the traffic on our Cisco router then pulled the logs into WebSpy Analyzer Premium. As soon as we did this we could see that there was a PC on our network that was sending an unusual amount of email traffic directly to the router, hence no record in the email logs.
Thanks to WebSpy we were able to identify the PC immediately, pull it off the network and clean it up. We subsequently discovered that the virus had apparently disabled the anti-virus software on the PC and had been spewing out about 250MB of sludge every day since last Thursday.
This will be reflected in our Internet bill at the end of the month plus the cost of the techo. An expensive reminder indeed! Also, our internet costs for last month were way up on normal so I looked at the logs for yesterday and found a user going to overseas on-line radio and video clip sites. We have learnt our lesson well here and will be relying on WebSpy from now on to curb these nasties."
Lineas Systems AG
Matthias Schirmag (Systems Administrator) says:
"Since installing WebSpy Analyzer Premium, we can now apportion the correct amounts of data usage to the correct departments and divisions. Additionally, WebSpy also highlighted the need to adjust our existing network filtering and security procedures, including further prioritization of our TCP/IP protocols, giving the necessary prioritization of data delivery to our customers. We also reduced our overall bandwidth costs considerably.
Analyzer Premium has a nice and simple interface allowing non technical people to use it without long training sessions. We also like its ability to drill down to actual web pages that have been viewed."
WebSpy Analyzer Giga Trial User
"WebSpy Analyzer Giga is more than useful, it is essential if you ever look through firewall logs. The first time I ran it (yesterday), I couldn't believe how easy it was to get browsing information and history for individual users.
The process I was going through previously to extract data from my BorderManager logs was nothing less than painful. I will certainly be purchasing a license when the trial is up, I couldn't force myself to trudge through the logs the old way again."
Jose Getino says:
"We needed to analyze a large quantity of log files and WebSpy's Analyzer Premium software saved us a considerable amount of time, particularly when we used the pre-configured templates to produce reports."
St. Michael's College
Ashley Morrison says:
"We have been using WebSpy here at St. Michael's College for many years with great success. The WebSpy Analyzer Premium program has proven to be a powerful tool for tracking inappropriate Internet usage as well as having the ability to view Exchange Server logs has helped greatly in finding out usage patterns. It has proven to be so powerful that now when a user clicks on a link that takes them to an inappropriate site they report the accident, as they know it has been recorded, to ensure they don't get punished for the accident."
Anglican Homes (Inc)
Peter Mildenhall (Information Technology Manager) says:
"Anglican Homes has been using WebSpy Analyzer Premium software since 2003. It has enabled management to build a profile of internet and email usage and the ability to audit this usage for compliance with company policies and procedures. The visibility of our online activities enables us to prove what we may have only had subjective evidence for in the past.
The best aspect of the Analyzer software is being able to 'slice and dice' raw data through the analysis function. If we were to do this analyzing manually it would take days out of our working week. We would suspect that any organization that has accountability for what their staff are using the internet/email for, should have the capability that WebSpy software ultimately delivers."
Aurion Corporation (HR Software & Services Specialist)
Mark Missenden (Systems Administrator) says:
“We were consistently exceeding our monthly data quota and consequently endured increasing ISP expenses.
WebSpy Analyzer Standard’s capabilities have provided us with accurate and in-depth reporting of web traffic across the company network and since implementing the software we have decreased our average monthly data activity by 40%.
Analyzer Standard has been an extremely valuable tool and I would recommend WebSpy’s software to any organization before increasing their data package. WebSpy might help them reveal ways of reducing traffic utilization rather than increasing expenditure to an ISP.
Since purchasing the product, we have found that WebSpy have gone above and beyond the sale, and seem genuinely interested that we are getting ongoing value for our money using their product.”
Nelson Gonzalez says:
"Our key business driver was to possess the ability to have an overview of the way our employees surf the Internet and for what needs. WebSpy's Analyzer Standard Suite has helped to reduce costs and we now have all the necessary reporting for accountability purposes e.g we can now manage our internet expenditure effectively, giving us better cost controls. This includes statistical detail reporting by organization, department and clients. As a consequence, of the reporting information gathered we have deterred seven cases of inappropriate Internet usage and reduced our bandwidth costs by 15%."
Reynolds & Reynolds
Mathew Bugden (Infrastructure Administrator) says:
"Reynolds & Reynolds uses WebSpy software on a weekly basis. Since installing WebSpy Analyzer Standard we are able to identify and analyze accurate information on bandwidth/download problem areas. We find the reporting tool very detailed and comprehensive which allows us to investigate any internet or email misuse. WebSpy software has increased our productivity, assisting in cost savings and time management. We are very happy with this user friendly monitoring software."
Swedish Municipal Agency
Stefan Forsman (Network Administrator) says:
"We began experiencing heavy Internet usage on our 2 X 2Mbit access. We wanted to acquire a good statistical program to identify and resolve the bottlenecks. After an initial evaluation we decided to buy WebSpy Analyzer Standard application and install it on one of our desk top computers. We currently run a monthly statistical analysis and have also implemented the WebSpy application in our education network. This provides our teaching staff with a far better view of the student's internet habits.
The support for Novell Border Manager Proxy, and the ability to see the Internet material accessed and subsequently divided into different categories, gives us a far greater perspective of Internet usage behaviors, overall."
Francisco Simon Gomez says:
"Using WebSpy Analyzer Standard to monitor our ISA server Logs files, provided the benefit of being able to see the internet access from different users via Active Directory and to be able to obtain information quickly from the log files."
Department of Health and Human Services
Kevin Stark (Manager, IT Infrastructure) says:
"The Department of Health and Human Services, as part of the Tasmanian state government, has outsourced the management of our wide-area-network services, including proxies. While it is intending to have direct access to our own proxies in the future, at this stage we only have access to periodic internet usage logs.
WebSpy Analyzer Standard has been a great tool for profiling and providing the management reports required. The tool is powerful and addresses both agency level and individual level reports but the level of detail extractable for business level groupings is dependent on the structure of the network address space. WebSpy have also provided good support and advice on issues for planning purposes."
Information Systems Company Netherlands
Systems Administrator says:
"We used to utilize spread sheets to generate reports on internet activity and this was proving time consuming. We now only use WebSpy Analyzer Standard when we suspect a problem. What we like most is that we can see everything, including users, addresses, everything. As long as you use the right report you can always see what you want to see."
Yokogawa Europe B.V.
Paul Verrijp says:
"The college was unable to monitor or report on student Internet activity. By using WebSpy Analyzer Standard, it has given the option to run quite in-depth levels of reporting reports on students Internet traffic activity."
Smith & Nephew
Oriol Morral says:
"We were looking for a tool that would allow us to view the HTTP traffic and ensure compliance to our company's Internet usage policy. WebSpy Analyzer Standard allows us to view detailed information about all users' web traffic."
Manufacture des Montres Rolex Bienne SA
Michel Bucher says:
"We were experiencing an unacceptable level of recreational browsing resulting in rising Internet bills. With the help of WebSpy Analyzer Standard it helped us identify exactly where the problem was. This allowed us to close access to the most commonly used web sites on our Proxy Server. Using the Analyzer 'drilldown' feature has helped to reduce costs and we now have all the necessary reporting for accountability purposes."
Richard Love (Manager) says:
"The benefits of using WebSpy Analyzer Standard Suite include the ability for real time (live) monitoring of Internet access by staff with customized alerts for inappropriate access, excessive internet downloads, etc. Following installation of WebSpy, we reduced our internet traffic by 30% which resulted in significant savings. Equally important, staff are no longer spending wasted time on the Internet when they could be involved in more productive work. It is important that the use of WebSpy is backed up by appropriate policies and procedures."
Graeme Watson (Deputy Principal) says:
"Australind SHS uses WebSpy Analyzer Standard to run a variety of reports on student internet and email usage. We find the software extremely user friendly. WebSpy Analyzer enables us to address any significant downloads or inappropriate internet use. The software allows us to access all online data information in a timely and efficient manner."
Newton Moore SHS
Michelle Dowsen (IT Manager) says:
"We have WebSpy software installed on our School Network and we use it on a continual basis to monitor all users, this includes staff and students. WebSpy Analyzer Standard allows us to monitor and control our Internet and Network Traffic and produce detailed analysis reports. Students and staff alike are aware that their access is being monitored and controlled and this has increased the level of productivity quite dramatically."
Fab Zincone (IT Manager) says:
"Kogarah Council has been taking advantage of WebSpy software for more than 3 years. We run monthly reports for our management team. The internet usage reporting ensures that all staff stay on task while using our online facilities. WebSpy Analyzer Standard's log import facility is one of its best features. It saves a lot of time and is very simple to use. We are happy to recommend WebSpy software, particularly to other government agencies."
Dywidag Systems International
The main user/facilitator of this software at DSI is Brenten Smith, Systems Administrator. The following paragraph reflects DSI IT staff and management's satisfaction with WebSpy Analyzer Version 4.1.
David Caldwell (Manager, Information Systems) says:
"We have recently upgraded to Version 4.1 of WebSpy Analyzer Standard. This version has provided more functionality and enables us to produce more accurate and detailed reporting. The product is easy to use, and has a very friendly user interface. It enables reports to be easily dissected by many categories such as user, department, site, date, time of day, and many more, all of which can be respectively costed and ranked by various criteria. Overall, the product is easy to use, reliable, accurate and is a valuable tool for providing management with periodic and ad hoc information."
City of Blue Mountains
Warwick Purdy says:
"The City of Blue Mountains use WebSpy Analyzer Standard to monitor staff Internet usage to ensure that usage complies with our Internet Usage Policy. The software helps us to pinpoint what specific users are doing online during office hours. The report generation and the ability to drill down through information is very effective and time saving. Some of the results from these reports have lead to certain abused sites being blocked, which has decreased unreasonable non-business Internet usage and the associated costs. This also keeps employees on task, thus increasing our productivity. All in all, we have found monitoring Internet usage by staff during working hours beneficial."
Private School France
Network Security Administrator says:
"A few months after the implementation of our Internet service, we realized that our users (students) were visiting a large proportion of inappropriate Websites. Our blocking tool is not effective enough to block the access to those specific websites without blocking legitimate education websites. By using the WebSpy Analyzer Standard software we are able to identify the source by several ways (hour, class, room, etc...). The software is very easy to use."
Westbourne Grammer School
Justin Mijares (Systems Engineer) says:
"We use WebSpy software on a daily basis and find it to be very beneficial. WebSpy Analyzer Standard gives us valuable reports on student's web and email usage. We use these reports to discuss any concerns or misuse with parents or teachers. WebSpy is very user friendly and easy to customize to our specific needs (eg monitoring the length of time a student has been using the web). The ability to monitor and clearly report on all internet and mail traffic is something every educational facility should utilize."
Robin Hicks (Network Manager) says:
"We use WebSpy Analyzer Standard Suite. The Live application is constantly monitoring our students internet activity in real-time. This allows us to know what students are doing on our system. We use Analyzer each month to prepare reports of activity which we use for billing purposes and to answer any user queries; particularly from parents. As a boarding school, we allow personal access to the Internet and on-charge for data.
WebSpy software allows us to open our Internet connection so that students and teachers can use the internet as a learning tool, in the confidence that we know what content is being accessed. It gives us confidence that the internet is being used as intended."