Vantage Resources

Vantage's resource area includes:

Vantage Sample Reports

View an extensive range of Vantage sample reports

Vantage How to?

Learn how to use Vantage's Key functions

Vantage FAQ's

Common questions regarding Vantage and the web module

Vantage White Papers

Read WebSpy's Vantage specific white papers

Watch Vantage Demo

Watch complete, interactive, Vantage demonstrations

Book Vantage Demo

Book Online Demo with a WebSpy representative

Sample Reports

The following reports can be created using WebSpy's Vantage range.
Please note: these HTML reports can only be viewed using Internet Explorer.

Web Reports

Email Reports

How to?

This section contains descriptions and specific flash demonstrations on how to use Vantage's key functions Import, Analyze, Report, Alias, Tasks and Filtering, and much more.

To view even more detailed videos on these functions and more, please visit our Product Demos page.

Import
Import text or SQL log data from a wide variety of third party vendor products, or Windows Event logs, directly from servers or workstations on your network. View the full list of supported log formats.

Analyze
After data has been imported, Vantage enables you to interactively drill down into any area of logged information, such as users, downloads, site names, times and dates, to interrogate specific events.

Analyzing Data

Reports
Choose from a comprehensive list of web, email, network and security reports or create your own custom report templates specific for your environment. Reports can be generated in HTML, Microsoft® Word, CSV and Text formats.

Create and Running Reports

Alias
Represent raw log data more meaningfully using Aliases.

Create and Applying Aliases

Tasks
Schedule any action, such as importing and reporting, to occur at convenient times such as overnight or on weekends.

Creating & Scheduling Tasks

Filtering
Filter out information you do not want to analyze, such as traffic in certain subnets or external IP addresses. Filtering can be done during importing, analysis and reporting. Filters can be saved and re-used.

Filtering Data

More How To:

Identify Misuse

Analyze Website Statistics

Analyze Website Statistics

Strengthen Security

Improve Network Management

Vantage Ultimate FAQs

Here is a list of some common problems and fixes when installing and using the web module:

Why do I get an 'Installer was Interrupted' error when installing the WebSpy Vantage Web Module?
When I browse to the Web Module, I get a server error, or HTML code.
I can't login as an administrator any more. How do I reset the Web Module?
Why do I get a 'Size Limit Exceeded' error when I try to import LDAP users?

1. Why do I get an 'Installer was Interrupted' error when installing the WebSpy Vantage Web Module?

Symptom: When launching the WebSpyVantageWebModuleSetup.msi file, you are presented with the message "The installer was interrupted before WebSpy Vantage Web Module could be installed. You need to restart the installer to try again."

Cause: This problem is usually caused by some necessary components of Microsoft IIS not being installed.

Solution: To fix the problem, please follow the steps below for your Operating System/IIS version

Windows Vista (IIS 7.0):

Go to Control Panel | Programs and Features and click ‘Turn Windows Features on or off’.
Expand ‘Internet Information Services (IIS)’ and check all options under ‘Web Management Tools’ and ‘World Wide Web Services’. Click OK to install.
Note: The key components to install are the 'IIS 6.0 Management Compatibility Tools' and 'ASP.NET', but checking all the options under 'Web Management Tools' and 'World Wide Web Services' will ensure a smooth install.

Windows 2003 Server (IIS 6.0):

Go to Control Panel | Add or Remove Programs and click ‘Add/Remove Windows Components'
Select 'Application Server' and click Details
Ensure you have at least the following options checked:
- Application Server Console
- ASP.NET
- Internet Information Services (IIS)
Click OK

2. When I browse to the Web Module, I get a server error, or HTML code.

Symptom: When you browse to the Web Module (http://servername/virtualdirectory), you either get a server error or only see plain HTML code.

Cause: This problem is usually caused by the ASP.NET components not being registered with IIS. This can occur if you install Microsoft Internet Information Services after you install the .NET 2.0 framework.

Solution: You can manually register the ASP.NET components with IIS.

To do this:

Open a command window (Start | Run, enter 'cmd' and press OK)
Type:
C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_regiis.exe -i
Press Enter
You then need to restart IIS. Go to Start | Control Panel | Administrative Tools | Internet Information Services.
Right-click on your server's name and select All Tasks | Restart IIS. Select 'Restart Internet Services on server name' and click OK.
Then browse to the Web Module to see if the problem has been fixed.

3. I can't login as an administrator any more. How do I reset the Web Module?

Symptom: When you try to log in to the Web Module with your Administrator Account, you get 'The specified credentials were not accepted.'

Cause: This can be caused by changing your authentication mechanism and logging out before setting up a new administrator account that uses the new authentication mechanism. It may also be caused by forgetting your administrator username and password.

Solution: You can reset the Web Module back to its original state so that you can re-configure your authentication mechanism and administrator account.

To do this

Go to the data folder for the Web Module that you specified in the Installation wizard (defaults to c:\VantageWebData)
Open the file 'Vantage Web Module.Settings' in a text editor such as Notepad
Look for the following line:
<entry name="Configured" type="System.Boolean">True</entry>
and change it to
<entry name="Configured" type="System.Boolean">False</entry>.
Save the file.
Refresh the Web Module page and you should see the Configuration Wizard again. This will let you re-enter the authentication mechanism and admin account.

4. Why do I get a 'Size Limit Exceeded' error when I try to import LDAP users?

Symptom: When you attempt to import LDAP users you get a 'Size Limit Exceeded' error.

Cause: This is due to the default Active Directory settings not allowing more than 1000 entries to be returned for a single node in one search.

Solution: You can configure this restriction to allow a higher value of users.

To do this

On the server to be configured, start ntdsutil via Start | Run
Type ldap policies and press enter
Type connections and press enter
Type connect to server SERVERNAME and press enter
Note: SERVERNAME is the FQDN of the Domain Controller
Type q and press enter
Type set maxpagesize to N and press enter
Note: N is a number greater than the number of users you are attempting to import and press enter
Type commit changes and press enter
Type q and press enter
Type q and press enter

Vantage Specific Whitepapers

Information Security: Data Loss Prevention
This white paper examines the possible threat and effect of data loss. It includes methods designed to prevent data loss and enhance system security and how WebSpy software can be used to prevent data loss and protect your organization.

Managing Event Logs
This white paper illustrates how MS Event Logs are a powerful tool for network security. It includes important factors and a breakdown of activities in successful event log management as well as methods to enable effective event logging.

Trust & Mutual Responsibility - The Essential Link when Monitoring Employees
As today’s business environment becomes increasingly web-enabled, organizations worldwide continue to display a growing interest in understanding and managing their employees’ Internet and email use. This white paper examines the importance of employee trust and sharing the responsibility of ensuring appropriate Internet behavior at work.