When talking about monitoring and reporting organizational Internet usage it is often automatically assumed that bad behaviour, security concerns and acute issues are the focus of attention. You want to find out exactly why your bandwidth costs have increased enormously, who is taking advantage of your online resources, what activity can pose a security threat to your organization, where that virus came from and why it slipped through your firewall?

In all fairness these are all critical aspects worth attention but what about the rest? What about the legitimate activity on your network? What can you benefit from monitoring and reporting on legitimate, or good, internet activity?
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