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Wednesday, April 14th, 2010
We have just issued an automatic update for the Vantage range of products, including Vantage Ultimate and the Web Module.
Unfortunately there are two issues with the Web Module auto update process. Everyone on a 64 bit operating system will encounter issue #1 (Unable to locate installation location), and some of you may encounter issue #2 (System.IO.FileLoadException).
This article describes the errors and how to work around them to successfully update the Web Module. (more…)
Wednesday, April 7th, 2010
It’s been a crazy few weeks but we’ve finally managed to get the first release of WebSpy Soho out the door.
For those that don’t know what Soho is all about, check out this video: (more…)
Tuesday, March 2nd, 2010
Our support for Microsoft Forefront Threat Management Gateway is quite new and we’ve just fixed a couple of issues in build 2.2.0.27. In particular, this update fixes the “specified cast invalid error” that occurs when importing the Web Proxy database logs.
Check your version in Help | About. If you are running 2.2.0.27 or above, then you already have this update. If not, make sure you update to your software by selecting Tools | Check for updates.
Tuesday, April 28th, 2009
Diagnostic Tracing is a way to find out the details of what Vantage does when performing a variety of actions such as importing logs, generating a report, and so on. Sometimes an error may occur during these actions, and the error presented to the user can often be cryptic and meaningless. Tracing shows the steps that led up to an error, and shows more detail about the error itself than the dialog presented to the user.
(more…)
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